Help

Frequently asked

How do I order?

01 Select your items. 02 Review your bag. 03 Complete checkout. 04 Send payment in F CFA or ₦. 05 Send your payment screenshot to us on WhatsApp. 06 JauraStore will confirm your payment and a confirmation message will be sent to your email.

Can I pay in CFA and Naira?

Yes. Tap F CFA or ₦ in the menu. Prices switch at once. At checkout choose Direct bank transfer — F CFA or Direct bank transfer — ₦ Naira.

What is the exchange rate?

Naira is the main price. F CFA is converted each day from the live Naira rate, then rounded.

Where do you deliver?

Benin (Cotonou, Calavi, Porto-Novo — 6 to 14 business days), Lagos Mainland, Lagos Island, Lomé and neighbouring West African states. Shipment rates are confirmed at checkout by city.

How do I send payment?

Transfer using the details shown for your chosen currency, then send a screenshot of your payment to us on WhatsApp. You do not need to upload a receipt on the site. A confirmation message will be sent to your email. JauraStore will confirm your payment.

How do I track my order?

Open Track order and enter your order ID (for example JA-M8K2Q1). Status is waiting, confirmed, or declined.

How can I reach you?

WhatsApp +229 01 68 95 31 01 · Phone +229 01 68 95 31 01 / +234 916 167 0236 · jaurastore@gmail.com · Lagos, Nigeria and Cotonou, Benin.