Help

Frequently asked

How do I order?

01 Select your items. 02 Review your bag. 03 Complete checkout. 04 Send payment in CFA or ₦. 05 Send your payment screenshot to us on WhatsApp. 06 JauraStore will confirm your payment and your receipt is saved. We will confirm your payment.

Can I pay in CFA and Naira?

Yes. Tap CFA or ₦ in the menu. Prices switch at once. At checkout choose Direct bank transfer — CFA or Direct bank transfer — ₦ Naira.

What is the exchange rate?

Naira is the main price. CFA is converted each day from the live Naira rate, then rounded.

Where do you deliver?

Lagos (Mainland & Island): within 24 to 72 hours. Other Nigerian states & hubs (Ogun, Abuja, Rivers, Edo, Delta, Ekiti, Osun, Oyo, Kwara, Abia, Anambra and more): within 3 to 7 business days. Benin Republic (Cotonou, Abomey-Calavi, Porto-Novo): within 4 to 12 business days. Togo (Lomé): within 4 to 12 business days. Shipment rates are confirmed at checkout by city.

How do I send payment?

Transfer using the details shown for your chosen currency, then send a screenshot of your payment to us on WhatsApp. You do not need to upload a receipt on the site. Your receipt is saved. We will confirm your payment.

How do I track my order?

Message us on WhatsApp with your order ID (for example JA-M8K2Q1) and we will tell you if it is waiting, confirmed, or declined.

How can I reach you?

WhatsApp · Phone +229 68 95 31 10 / +234 916 167 0236 · jaurastore@gmail.com · Lagos, Nigeria and Cotonou, Benin.